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~ using my evil powers for good

Category Archives: Speaking

SpringOne 2019 Links

09 Wednesday Oct 2019

Posted by claire in Coaching, Context, Developer Experience, Events, Personas, Speaking, SpringOne2019, Training, User Experience

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Thanks to everyone who came to our Time to Good DX presentation!

Time to Good DX

We often hear focus on the customer, but what do you do when you
customers are your coworkers? Developers are the largest group of
individual contributors in software teams. It’s about time Developer
Experience (DX) got the focus it deserves! Devs are users, too!
Wouldn’t it be great if your user needs were met?

DevNexus – TimeToGoodDX – HandoutDownload

I know an hour isn’t enough time to delve deeply into this area, so here are some links to help you to explore this important subset of UX!

Articles

Time to Hello World and this

Drink your own champagne

API docs as affordance and this

Communication and this

Development pain points

Characteristics of good DX

Great APIs – heuristic analysis

Developers as a special case of users

Product management in platform products and in API products

API model canvas

(Vanilla UX)

UX personas

Presentations

Great DX in 5 minutes!

Platform as Product

More platform as product

DX Segments

DX Principles

DX Trends

UX tools for Developer users

Lean Enterprise

Reports

Developer Skills [PDF]

Podcasts

Don’t Make Me Code

Greater than Code

Tooling

git-utils

assertj-swagger

Examples of DX

Jest automation framework

Netflix DX

Faster deployment

Visualizing metrics

Stripe API docs

Twilio API docs

Open source triage

Apigee DX

Salesforce DX and this

Work Horde, Play Horde

02 Monday Sep 2019

Posted by claire in Coaching, DeliverAgile2018, Events, Experiences, Experiments, Mob Programming, Protip, Publications, Soft Skills, Speaking

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I recently hosted a Magic-the-Gathering-themed tween party for 8 players.

Yes, you read that correctly. 8 players in a format I later learned is called Free-for-All (a.k.a. Circle). Little did I know that most MTG games were smaller, with an “epic” game being maybe 6 players… 🤦

While my husband did some excellent turn-based coaching for the new players – about half of the assembled – I noticed something essential was wrong. The kids were disengaged from the game unless it was their turn to play. Considering they’ve been rabid Pokémon fans, I couldn’t understand how they could completely check-out from a “grown up” monster beatdown game…

Then it dawned on me: the turn rotation was too long. The kids had enough time between turns to be restless from the sugaring-up and general high energy of being together outside of school.

This distraction is the same issue that I’ve seen with attempts at mob programming!

For any reasonably sized team (let’s assume <= “2 pizzas”) trying to mob program, short turns are essential. In fact, I’m not sure that group size figures into the turn duration calculation – short turns are just better!

How long is too long? For me, 15 minutes! Bias yourself to less than 10 minutes, preferably 2-5 minute turns. I’m aware that at-a-glance this feels absurd, but let me explain.

The basics of mob programming are 3+ people programming together at a single computer with 1 person directing the current activity, 1 person hands-on executing the current activity, and 1 person observing/commenting/contributing from the “mob” crowd seated around the computer. (In some descriptions, the “mob” may also be considered as part of directing the activity, but 1 person makes the decision about what to do/try next, so I prefer to differentiate between these roles.) Unlike strong-style paired programming, these roles are insufficient to be mob programming: for a mob, you must also have rotation!

As “circus performers” (a.k.a. mob programming facilitators) for Bryan & Bill’s Three-Ring Design Circus at deliver:Agile 2018, my pair Tim Ottinger and I instituted a 5 minute rotation schedule for our mob of conference session attendees (read: strangers). Our task was test-driven development (TDD) and refactoring of a sample programming project.

Short rotations encouraged:

  • low barrier-to-entry experimentation with TDD and mobbing
  • selecting and trying an idea quickly
  • refining communication patterns
  • collective ownership of goals
  • fast feedback

Tim and I were a bit more merciful with our 5 minute rotations in that we encouraged participants to continue the execution of the previous driver where another “circus performer” insisted on a fresh start (read: deleting code) when TDD automation wasn’t passing/green at the end of a 2 minute rotation (the hard-core strategy of one of our other performers). So much excitement!

In the workplace, over the years, I have participated in pseudo-mobs wherein a single programmer or a pair of programmers consult another team member on particularly challenging aspect of a programming problem. Often, this results in another programming team member chiming in with insight or advice and now we have an amorphous gathering around a single programming work station where the work is being implemented. This is even more likely when the consulted team member is also paired programming (i.e. 2+ pairs collaborating on a complex issue in the code).

While pseudo-mobs definitely help with resolving an issue, we miss out on some of the benefits of the mob structure:

  • explicit statements of intent through navigator-driver pattern
  • everyone having hands-on time implementing a solution
  • everyone directly participating in the decision-making and experimentation
  • single piece flow / avoiding merge conflicts (since only 1 unit of work in-progress)
  • novice or new team members developing shared understanding and receiving training opportunities from the explicit exchange of multiple points of view and potential solutions

Now back to the Magic game! Upon reflection, how would I have changed the game play to optimize for faster turns/better rotation?

The common wisdom seems to be smaller groups for quicker decision-making and turn progression, e.g. 2 player (1v1) games or team play (e.g. 2-headed giant, emperor).

I could also imagine a simplification of rules for younger/newer players to lower the barrier to entry…

  • Maybe removing the complexity of the “advanced topics”
  • Constructing “beginner” decks without cards that have complex abilities/rules
  • Visible structure or cues, e.g. instructional playmats for easy reference along the way

Upon further investigation, I discovered a co-operative format for MTG: Horde Magic!

All the players form a group working to defeat an automated “horde” deck. The team members all take their turn together to attack and block. (This reminds me a lot of the mob programming format with a product team assembled to “defeat” a difficult software problem.)

In Horde Magic, if some aspect of game-play isn’t fun or isn’t working well within the rules, the team members come to a consensus as to what works best for them. (The mob can iterate on their working agreements as they work through the problem in order to work more effectively together.)

Given what I know so far, I’m looking forward to trying some new things, both at work and at play. Having a good mobbing experience takes a bit of planning and some skillful facilitation, but it’s the game for everyone!

DevNexus 2019 links

20 Wednesday Mar 2019

Posted by claire in Coaching, Context, Developer Experience, DevNexus2019, Events, Personas, Speaking, Training, User Experience

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Thanks to everyone who came to our Time to Good DX presentation!

Time to Good DX

We often hear focus on the customer, but what do you do when you
customers are your coworkers? Developers are the largest group of
individual contributors in software teams. It’s about time Developer
Experience (DX) got the focus it deserves! Devs are users, too!
Wouldn’t it be great if your user needs were met?

DevNexus – TimeToGoodDX – HandoutDownload
Time to Good DX from Claire Moss

I know an hour isn’t enough time to delve deeply into this area, so here are some links to help you to explore this important subset of UX!

Articles

Time to Hello World and this

Drink your own champagne

API docs as affordance and this

Communication and this

Development pain points

Characteristics of good DX

Great APIs – heuristic analysis

Developers as a special case of users

Product management in platform products and in API products

API model canvas

(Vanilla UX)

UX personas

Presentations

Great DX in 5 minutes!

Platform as Product

More platform as product

DX Segments

DX Principles

DX Trends

UX tools for Developer users

Lean Enterprise

Reports

Developer Skills [PDF]

Podcasts

Don’t Make Me Code

Greater than Code

Tooling

git-utils

assertj-swagger

Examples of DX

Jest automation framework

Netflix DX

Faster deployment

Visualizing metrics

Stripe API docs

Twilio API docs

Open source triage

Apigee DX

Salesforce DX and this

Agile2018 links

07 Tuesday Aug 2018

Posted by claire in Agile, Agile2018, DevOps, Personas, Publications, Speaking, Training

≈ 1 Comment

Live sketch doodle for @aclairefication’s session on #DevOps – inspired by @sketchingsm. #Agile2018 pic.twitter.com/YC873O2D92

— Ankur Saini (@sainiankur) August 7, 2018

Here are some sources to dig in more after my Agile2018 session Everything You Wanted To Know About DevOps But Were Afraid To Ask:

Slides & Handouts

Abstract:
As a career software tester, I’ve heard rumors DevOps culture will put me out of a job, so I took a job testing for a DevOps team. I’m new to DevOps, but aren’t we all? What matters most is our teams’ intentional decisions to grow our DevOps practices along with our development community.
Join me as I share my experiences blending disciplines, companies, levels of experience, and differing expectations as a member of efficient and effective delivery teams. I’ll describe common cultural and interpersonal problems I experienced while transforming a cross-functional agile team dogfooding a DevOps implementation.
Whether you’re into development, operations, testing, customer support, or product ownership, you’ll leave with concrete strategies for improving your DevOps working relationships to keep the technology running smoothly. People factors strongly affect your DevOps technical outcomes, so optimizing your flow includes improving your people practices.
Don’t feel afraid to ask about DevOps anymore!

Learning Outcomes:

  • The people factors that strongly affect your DevOps technical outcomes
  • How to blend teams from different companies
  • To sort through process and role differences
  • Apply the Agile mindset in support of DevOps

 

Other DevOps sessions from Agile2018

AppSec in a DevOps World

DevOps Metrics 101

Software & Pipeline Architecture for Continuous Delivery

Principles of Self-Service Infrastructure

Evolutionary Cloud Infrastructure

The Twelve-Factor Pipeline

“Three Ways” of DevOps

Creating Chaos … Engineering

Blameless Continuous Integration

Continuous Delivery & Testing

Bonus: old presentation from Agile2017: DevOps Explained

Sources I found useful when preparing for this talk:

Books

book Accelerate

book The Phoenix Project (business parable), which calls back to Industrial Engineering business parable The Goal

book Lean Enterprise

book Continuous Delivery

book The DevOps Handbook

book The Site Reliability Workbook (free download right now!)

eBook: Katrina Clokie’s A Practical Guide to Testing in DevOps

Podcasts

DevOps Defined

 

Audio

Beyond the Phoenix Project audio series

 

Videos

7 min intro

DevOps: Who Does What?

DevOps is Dead

Deep dive into container security w/Elissa Shevinsky

All Day DevOps 2017

 

Events

DevOpsDays Atlanta

 

Blogs

BizDevOps

Chef DevOps

DevOps is Dead: Rugged Enterprise DevSecNetQAGovOps

Bridging the Gap between Dev & Ops

IT Infrastructure Agility

DevOps Silo

DevOps user stories

Westrum model + organizational culture & safety

Deployment pipeline

High Performance Practices [PDF]

Continuous Testing

DevOps Odyssey

DevOps for Execs

Notes from The DevOps Handbook + More notes + Even more notes

Small-scale DevOps

DevSecOps

DevOps 2018

What is DevOps? + a different What is DevOps?

CALMS framework + Framework & practices

DevOps conversation

 

Specifically to dig into background for the DevOps personas I created:

What kinds of variables are useful to represent in personas? Persona-based testing + Persona variables + Pragmatic personas

Gartner on DevOps persona

Presenting pipeline data for DevOps personas

User stories for DevOps

SRE vs DevOps

DevOps Revolution

Who Does What? Part 1 + Who Does What? Part 2

Agile Testing Days USA links

27 Wednesday Jun 2018

Posted by claire in Agile, Agile Testing Days USA, Approaches, Coaching, Context, Experiences, Experiments, Exploratory Testing, Podcast, Publications, Soft Skills, Speaking, Training

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Refactoring Test Collaboration from Claire Moss

Here are some resources we’re using in my Agile Testing Days USA workshop Refactoring Test Collaboration

Slides

Abstract

Collective ownership for testing starts with understanding testing. Rework your team dynamics to evolve past duplication and improve performance through whole team testing. Take home practical patterns for improving your team’s collaboration on testing. Because teams who own testing have more confidence in the customer value of their results.

As the Pragmatic Programmers say, “refactoring is an activity that needs to be undertaken slowly, deliberately, and carefully,” so how do we begin? In this session, we will experience the complex interactions of an agile team focused on demonstrating customer value by answering a series a questions:

  • Where do testers get their ideas?
  • How are you planning to accomplish this proposed testing, tester?
  • Why not automate all the things?
  • Who is going to do this manual testing and how does it work?
  • How do we know whether we’re testing the right things?

Build your own list of TODOs from these various practical collaboration approaches and begin deduping your team’s testing for a better first day back at the office.

Key-Learning

  • Approaches to handle objections to executing the testing work
  • Ways to mentor test helpers, including pairing
  • Investing in testing the team believes in
  • Understand how other team members have been testing the work so far
  • Advising on opportunities to inject test thinking into all of the team activities, from story writing through to unit testing, to make the system more testable

Resources

Refactoring

Collaboration + failing at collaboration

WHOSE testing skills + Exploratory testing + Elisabeth Hendrickson’s Test Heuristics Cheat Sheet [PDF] + book Explore It!

Agile Manifesto

Walking Skeletons, Butterflies, & Islands + my blog post elaborating on the conference

Big Visible Testing + my blog post elaborating on the presentation

Testing pyramid + critique of the testing pyramid/alternatives

Extreme programming lifecycle

eBook: Katrina Clokie’s A Practical Guide to Testing in DevOps + Role mapping

Westrum model + organizational culture & safety

Linda Rising’s change patterns & books on Fearless Change

Deployment pipeline

High Performance Practices [PDF] + book Accelerate

Continuous Testing

Empathy-Driven Development + empathy practices

Many interactive aspects of my workshop were inspired by Sharon Bowman’s book Training From the Back of the Room

facilitation book Collaboration Explained

metrics book Measuring and managing performance in organizations

book Testing Extreme Programming + some follow-up thoughts

Soon to come! Claire Moss on Let’s Talk About Tests, Baby podcast

deliver:Agile2018 Links

02 Wednesday May 2018

Posted by claire in Agile, Coaching, DeliverAgile2018, Design, Experiences, Experiments, Exploratory Testing, Publications, Speaking, Training

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Beyond Waste: Exploratory Charters in Action from Claire Moss

Here are the links we’re using in my deliver:Agile2018 workshop Beyond Waste: Exploratory Testing Charters in Action

Slides

Abstract:
Think manual testing is waste? Think again! If you’re not learning when you’re testing, you’re doing it wrong! People exploring systems can be your best defense against unknown problems and your greatest way of finding unexpected opportunities.
While automation is well adapted for repeating the same thing over and over again, human beings are great at doing things differently.
Doing is not enough! We need to think during our review and examination processes to improve outcomes. How do we design manual exploration to provide value in today’s fast-moving development culture?
Come to this workshop for hands-on experience with the full lifecycle of exploratory testing charters.

Learning Outcomes:

  • Structuring manual exploratory testing for transparency
  • Charter guidance during test execution
  • Outcomes of exploratory testing
  • Value delivery through debrief of testing session

Elisabeth Hendrickson’s Test Heuristics Cheat Sheet [PDF]

Which world do you prefer?

UI: https://xkpasswd.net/

UI: http://correcthorsebatterystaple.net

UI: http://password.optionfactory.net/

NodeJS: https://github.com/fardog/node-xkcd-password

Ruby: https://github.com/rasmus-storjohann/xkcdpass

Python: https://github.com/redacted/XKCD-password-generator

Shell: https://github.com/danielmcgraw/xkcdpass

PHP: https://github.com/cesarzavala/xkcd

Perl: https://github.com/CS-CLUB/xkcd-936

Organizing meetups

03 Friday Mar 2017

Posted by claire in Approaches, Context, Experiences, Experiments, Lean Coffee, Protip, Retrospective, Social media, Soft Skills, Software Testing Club Atlanta, Speaking, Training, Unconference, Volunteering

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Announcing Ministry of Test Atlanta

Last fall was the last of our Software Testing Atlanta Conference (STAC) events. An attendee at my Intentional Learning Workshop chatted with me afterward. I mentioned that I have been a local meetup organizer and have struggled with how much control to retain. My attendee urged me to give the meetup back to the community and I have been pondering that ever since.

I’ve been the primary organizer of the Software Testing Club Atlanta meetup since we began as an affiliate of the UK-based Software Testing Club in October 2013. My charter has always been to serve and develop the local testing community including connecting it with the global virtual community. Not everyone agreed about including digital attendees, but I am willing to experience the friction of a virtual meeting to help people to attend who otherwise would not have a chance. Inclusion matters to me.

I also prefer small groups and experiential events/activities that Justin talks about. I have never had a goal of increasing the size of our meetup beyond what a single facilitator could manage in a workshop.

STAC was just a bigger extension of the meetup for me. I always wanted to reach more people in the local community, so putting together a conference focused on my geographic region was a great chance to bring new local voices to the fore. I never wanted it to be a big formal event, so I’m working on an ATL software testing unconference for the fall: shortSTAC. More on that to come!

This has been an awesome ride over the last 3 years, but we’re re-branding and branching out into our very own Meetup now known as Ministry of Test Atlanta!

Please join us to keep up with our events!

 

As part of our reboot, I wanted to share some thoughts on what challenges a meetup organizer confronts every month and why monthly events are so difficult to sustain!

Meetups are tough for reasons

 

1. Location, location, location!

People interested in testing are spread out across ATL and traffic suuuuuucks. Plus, I have no budget, so someone has to be willing to host for free or sponsor the venue fee $$. I don’t want to hold the meetup only in one part of the city since that alienates interested test enthusiasts. Proximity to public transit is something I’m not sure matters, but it would make the meetup more accessible to more testers.

Over the past 3 years, we’ve had completely different crowds depending on which part of the city we chose. I preferred to rotate locations to give everyone some opportunity to attend, even though that introduced uncertainty that probably negatively affected attendance… It’s impossible to make the “right” choice for everyone who *might* attend…

Anyway, I work at VersionOne now and that means I can host, so that’s one variable taken care of!

2. Scheduling

We hold meetings on weeknights assuming that people are more likely to do work-related things on workdays – and would be more reluctant to give up their weekend fun time to work-ish things. Getting all of the stars aligned to schedule these meetups monthly *and* give enough time for people to RSVP and then work out the logistics of showing up… Timing is hard.

Since we tend to meet after work, providing food and drink encourages people to attend, but that’s not free… and I have no budget.

3. Funding

Food and drink cost $$ – someone has to be willing to sponsor the foodz, and drink

Possible sources of funding:

  • donations from individual attendees
  • local sponsors (probably companies)
    • I’ll have to check on company budget to see whether I can do pizza & sodas every time but I know I can do it sometimes.
  • the Association for Software Testing
  • Software Testing Club/Ministry of Test
  • or even the Agile Alliance.

4. Content

Not everyone wants to present or run a workshop or host a round table or … yeah. People will show up but may not want to provide content. I have to find a willing volunteer to do it for free or someone to sponsor a fee $$.

We infrequently have presentations. Most of our events are workshops or rountables or some sort of interactive experience. My go-to is Lean Coffee since it lowers the barrier to getting groups together and provides value to attendees every time.

I’m definitely interested in scheduling joint events with other Atlanta meetups in the future.

5. Publicity

How do people find out about meetings? I do the social media management, but I have no budget so … mostly word of mouth otherwise? Maybe chat rooms?

  • Software Testing Club
  • Twitter
  • Facebook
  • Google Plus
  • LinkedIn

6. Audience

I assume that most of the people who want to come to a testing meetup are testers, but not all test enthusiasts are testers. We’ve had development-types show up, so I want to keep it open and inclusive.

7. Viewpoint advocated

I refuse to insist people agree with me. I won’t call it a context-driven testing meetup or an agile testing [PDF] meetup because I want to welcome people who subscribe to other philosophies of testing. That said, I also don’t want vendor talks (and yes I work for a vendor now). This group is for engaging with ideas focusing on and around testing, not for mind-clubbing or selling or exchanging business cards. Active participation is expected and encouraged.

8. Volunteers

Organizing: While I have always had a core group of enthusiastic participants, I’ve never had a formal organizing committee. Being a one-woman-show most of the time is pretty exhausting, y’all. The meetup consumed lots of my free time. I made my professional hobby the primary thing I did for fun outside of the office for years. Um… not a sustainable model. I do not recommend it. At the same time, working with others means compromise, so consider carefully the tradeoffs and find allies who believe in your mission.

Presenting: Members of my core group have all helped out with content for the meetup – for which I am eternally grateful! I’ve also encouraged other local aspiring presenters to practice on us. Occasionally, someone I know from the wider testing community is in town and joins us to share their wit and wisdom. I resisted presenting at my own event for a long long time… until I needed content LOL

March 2014 Software Testing Club Atlanta meetup

27 Thursday Feb 2014

Posted by claire in Approaches, Context, Experiences, Software Testing Club Atlanta, Speaking

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RSVP for the March 2014 meetup of Software Testing Club Atlanta features our own Eric Jacobson’s “Maybe We Don’t Have to Test It” from STAREast 2013:

Testers are taught they are responsible for all testing. Some even say “It’s not tested until I run the product myself.” Eric Jacobson believes this old school way of thinking can hurt a tester’s reputation and — even worse — may threaten the team’s success. Learning to recognize opportunities where you may not have to test can eliminate bottlenecks and make you everyone’s favorite tester. Eric shares eight patterns from his personal experiences where not testing was the best approach. Examples include patches for critical production problems that can’t get worse, features that are too technical for the tester, cosmetic bug fixes with substantial test setup, and more. Challenge your natural testing assumptions. Become more comfortable with approaches that don’t require testing. Eliminate waste in your testing process by asking, “Does this need to be tested? By me?” Take back ideas to manage not testing including using lightweight documentation for justification. You may find that not testing may actually be a means to better testing.

As quality assurance manager for Turner Broadcasting System’s Audience & Multi-Platform Technologies (AMPT) group, Eric Jacobson manages the test team responsible for Turner’s sales and strategic planning data warehouse and its broadcast traffic system. Eric was previously a test lead at Turner Broadcasting, responsible for testing the traffic system that schedules all commercials and programming on Turner’s ten domestic cable networks, including CNN, TNT, TBS, and Cartoon Network. Prior to joining TBS, he was a tester at Lucent Technologies. Eric joined the tester blogosphere in 2007 and has been blogging about testing on testthisblog.com every week since.

When Meetup.com is back up, I’ll link to the page so you can RSVP.

For now, plan to join us on the evening of Thursday March 20th.

Location TBD (Let me know if you want to host us!)

Sketching for fun and profit

17 Friday Jan 2014

Posted by claire in Agile2013, Approaches, Experiences, Experiments, Soft Skills, Speaking, Training, User Experience, Visualization

≈ 1 Comment

Have at you

As I recently wrote in Better Software magazine, I tend toward visualizing information. While this does not mean I skimp on words – as anyone who has been near me for 15 minutes can attest – it does mean that I think more clearly when I have a whiteboard in front of me and a chisel tip marker in my hand.

Ode to whiteboards

“@aclairefication: No sticky notes. No whiteboards. #FiveWordTechHorrors” this happened to me last week.

— James Grenning (@jwgrenning) December 11, 2013

 

One Christmas gifts my husband installed a wall of whiteboards in our home for the children to draw and scribble. The children loved it and happily covered it with unintelligible childhood graffiti. As it turned out, this blank wall was a greater gift to me. When I was preparing to present at conferences in 2013, I was feeling quite blocked in writing proposals and producing presentation materials until I relaxed and just let myself have time with my home whiteboard.

I hadn’t realized how much I missed having a large expanse to fill with thoughts as they came spilling out. At my first testing job, my XP development team installed a wall of whiteboard for just this sort of thing, removing barriers to collaboration by having enough space for any conversation the team needed to have. Of course, some corners were dominated by persistent big visible charts but those lasted only as long as they were needed. Yes, I was spoiled.

I decided to keep my presentations simple and sketched the images I wanted to have in my slides on this wall. It turns out taking well lit pictures of whiteboards without glare is sufficiently difficult that there are apps for that. Go figure!

Takeaways

I also realized that I would be in a fix at the conference if I didn’t have a whiteboard handy, so I scoured the internet looking for portable options. It just so happened that one of my favorite nerdy websites was advertising a foldable pocket whiteboard. One look and I was in love. I was able to easily take notes in any way I saw fit and at a scale that pleased me, not being limited to eight and a half by eleven or whatever dimensions a digital application considered adequate.

In my day-long tutorial preceding CAST 2013, on a team with people I’d never met, I wasn’t sure how to begin solving the problem, but the casualness of a portable whiteboard that could be unfolded, scribbled on, wiped away, and stowed out of the way was definitely an asset to establishing good communication from the beginning.

It also came in handy when I was able to snag a table at one of the Agile2013 social events to catch up with a speaker whose talk I had missed. He liked it so much, he bought three. Subsequently, another friend from the conference asked whether that would be a good speaker gift and I heartily assented. Now I’m wondering whether this company pays for referrals. 🙂

Drawing pictures at work? Really!

At Agile2013, in his presentation Sketch you can!, Jeremy Kriegel explained using graphic facilitation to craft meetings that better involve attendees. People can focus on visuals easily and suggest improvements. This sketching is a combination of note taking and wire framing, which is something user experience (UX) folks do routinely as part of their work. He describes trading quality of the drawing for speed in order to keep the focus on communication, then enhancing the drawing later. The focus is on the need people are trying to satisfy and understanding the context of that need.

By sharing in a concrete way, you can validate precise language and discover where meeting participants are not agreeing. The result is a public record of the conversation that can be shared. (I’ve been known to take many many pictures of whiteboards in my day.) However, the communication is more important than the deliverable, which helped to free me of my concerns about how much artistic talent I have. I felt comfortable improvising and the sketching was a sort of performance, although in the class we were not standing up in front of a group.

Earlier today, I was having a conversation with a colleague at a whiteboard and sketching the interacting parts of the problem we are testing was very helpful for focusing the conversation and revealing areas that we needed to investigate. I’m definitely a fan of drawing pictures at work and I appreciate Jeremy’s encouragement.

Sketchy people

Periodically, I rediscover Gaping Void and wallow in the talent and inspiration of these images. My most recent visit followed a tweet to his blog on new year inspiration:

I guess my “mountain” was drawing cartoons (like the cartoon at the top rightfully indicates), although it took me DECADES to find that out. – Hugh MacLeod

However, I was so drawn to his live sketching videos that I decided to give it a whirl. Not sure where to begin, I snagged a photo of my 95-year-old grandmother off a family member’s Facebook and took a shot at digital sketching. I’m pretty pleased with the result. It’s not my best effort and I’m not worried about that because it was so much fun to try.

Gma

When I’m so busy that I don’t have time to blog or read a book or play a board game, I still have time to sketch something out, however crudely drawn the result might be. I know I won’t turn into an Andrea Zuill overnight, so I keep at it a little at a time.

I’m finding that sketching on digital photos or enhancing existing images (so far no original memes!) is much much easier than starting from nothing, so that’s kind of my thing at the moment, but I’m finding the courage to stretch a bit more into original composition. We’ll see if anything comes of it. For now, it gives me something creative to do that personalizes my slides a bit more.

How do you use sketching for fun or profit?

Resolved

01 Wednesday Jan 2014

Posted by claire in Experiments, Publications, Social media, Software Testing Club Atlanta, Speaking, Testing Circus, Training, Volunteering

≈ Leave a Comment

Be-It-Resolved

Recently, Testing Circus was asking about how testers are framing their new year. Many testers contributed their plans to form quite a list! Will sharing our plans with others help us to achieve what we set out to do? It seems worth a try. More to the point, will we actually execute all the plans we make? I think it will be much like exploratory testing in adjusting based on new information we learn, but at least I’m starting out with a plan.

Here are my charters:

  1. Read. Blogs, books. Or even watching videos and listening to podcasts. (I know not everyone is a visual learner.)
  2. Small groups for collaboration, especially local. This year, I’m focusing on our fledgling Software Testing Club Atlanta.
  3. Put yourself out there to get public feedback (blog, pitch to a conference, etc). I’m currently pitching to Agile2014 and trying to get back to blogging and writing articles after the holiday lull.
  4. Experiment (trying what you’ve read, discussed). This. Everyday.
  5. And, of course, connect through social media!

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